Understanding Your Insurance Policy Coverage

Medxphysio understands that using your health insurance can be confusing. This page aims to clarify how our services may be covered by your insurance provider, including AXA, Aviva, and Vitality.  It's important to note that this information is for general guidance only.

Here's what you'll find on this page:

• Understanding Insurance Coverage: A brief explanation of physiotherapy coverage in general health insurance plans.
• Information for Specific Providers: Dedicated sections for AXA, Aviva, and Vitality with details on potential coverage for physiotherapy services at Medxphysio (depending on your specific plan).
• Contacting Your Insurance Provider: We recommend directly contacting your insurance provider to confirm your coverage details and any pre-authorization requirements for physiotherapy services.

Understanding Insurance Coverage for Physiotherapy:

Many health insurance plans offer partial or full coverage for physiotherapy services.  Coverage typically varies depending on your plan type, deductible, and annual limits. Common factors influencing physiotherapy coverage include:

• Referral: Some plans may require a referral from your doctor (GP) before physiotherapy services are covered.
• Number of Sessions: Plans may limit the number of physiotherapy sessions covered per year.
• Co-pay: You might be responsible for a co-pay for each physiotherapy session.

Information for Specific Providers:

AXA:

• Review your AXA policy details or contact them directly to confirm coverage for physiotherapy services at Medxphysio. They may require a referral from your GP.
• You can find AXA contact information on their website or member portal.

Aviva:

• Similar to AXA, check your Aviva policy details or contact them directly for physiotherapy coverage specifics.
• A referral from your GP might be necessary depending on your plan.
• Visit the Aviva website or member portal for contact information.

Vitality:

• Consult your Vitality policy documents or contact them for details on physiotherapy coverage at Medxphysio.
• Referral requirements may vary based on your plan.
• Access contact information on the Vitality website or member portal.

Contacting Your Insurance Provider:

It's always best to directly contact your insurance provider (AXA, Aviva, or Vitality) to confirm:

• Physiotherapy coverage details specific to your plan.
• Any pre-authorization requirements for physiotherapy services at Medxphysio.
• Your co-pay amount (if applicable).

We at Medxphysio are happy to provide you with any information or documentation required by your insurance provider.